Specialist-Led
Pricing conclusions are reviewed through a claims-focused market-research lens rather than treated as generic search results.
Specialized contents research
About Item Assist
Expert contents pricing research built from real insurance valuation experience
Item Assist helps claims professionals turn incomplete household contents information into organized, source-backed market-pricing research. Each accepted item is reviewed for identification, available age evidence, relevant specifications, and current replacements, then documented with clear reasoning, assumptions, and confidence notes.
From submitted details to documented research
Submitted Item Information
Identification & Age Research
Specification Comparison
Current-Market Research
Documented Report
The replacement problem
Why Accurate Contents Research Requires More Than a Quick Search
Original RefrigeratorSubmitted description, photo, and partial model details
Claimed products are often incomplete or difficult to compare. The original item may be:
- Discontinued or replaced by a newer product generation
- Partially identified or missing model information
- Difficult to compare across current product lines
- Visually similar to products that differ materially in value
Item Assist evaluates the specifications that influence replacement value instead of relying on the first visually similar product or a broad category average.
Item Assist
Contents Pricing Research
Experience-led and human-reviewed
Experience Behind the Item Assist Process
Item Assist is built around hands-on experience in contents pricing and insurance valuation workflows. That experience includes report review, product research across household electronics and appliances, and the documentation needed to support clear replacement comparisons.
Item Assist was created to provide claims professionals with a focused alternative to generic pricing categories, lightly reviewed automated results, and time-consuming manual product research.
The process combines modern research tools with human review. Technology supports product identification, specification comparison, and source tracking; research judgment remains human-led.
Insurance valuation workflows
Household product research
LKQ replacement comparison
Claim-file documentation
Core principles
A Focused Research Service Built for Claim-File Use
Technology supports the work. Claims-focused research judgment and final review remain human-led.
Technology-Supported
Modern tools support product identification, specification comparison, source tracking, and efficient report organization.
Claim-Ready
Findings are organized for practical adjuster review with replacement reasoning, current pricing, sources, and documented assumptions.
Defensible by Design
Direct matches are verified when available. When exact replacements do not exist, the report explains the market and the assumptions behind the selected comparison.
The research method
How Accuracy Is Built Into the Review
Each accepted item moves through the same disciplined research sequence, from organizing the available evidence to documenting the final comparison.
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1
Organize the Submitted Information
- Descriptions and photos
- Receipts and item lists
- Brand, model, and serial details
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2
Identify the Original Item and Age
- Brand, model, and serial information
- Manufacture, release, or receipt evidence
- Verified age or supported estimate
- Age confidence and missing information
-
3
Determine Value-Relevant Specifications
- Size, capacity, and materials
- Performance and features
- Product tier and generation
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4
Research Current Replacements
- Compare products and availability
- Document current retail pricing
- Select the most supportable replacement
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5
Review and Document the Result
- Replacement reasoning and sources
- Assumptions and confidence notes
- Practical limitations
Documented support
More Than a Price
A useful pricing conclusion should show more than a number. Item Assist documents the information, comparisons, and sources that support the selected replacement so the client can review the result and respond to questions more efficiently.
Original details and relevant specifications
Verified age or supported estimate
Current replacement
Retail source and price date
Assumptions and confidence
Research Report
Selected Research Comparison
Clear service boundaries
A Clear Supporting Role in the Claim Process
Item Assist provides organized market research for client review. Coverage, depreciation, settlement, and claim-handling decisions remain with the client.
Item Assist Provides
- Item identification and organization
- Verified age or supported estimate
- Original specification research
- Current-market replacement comparison
- LKQ pricing support
- RCV-supporting market values
- Supporting details for client-controlled ACV calculations
- Sources and documentation
- Post-report explanation support
Research support—not claim authority
Claim Authority Remains With the Client
- Coverage decisions
- Policy interpretation
- Depreciation decisions
- Settlement negotiation
- Payment approval
- Final claim authority
- Formal appraisal unless separately agreed
- Adjuster and carrier judgment
Continue exploring
Explore Item Assist
Services
Review the standard household contents research scope and report deliverables.
Explore ServicesSample Report
See how replacement selections, pricing sources, assumptions, and confidence notes are presented.
View Sample ReportPricing
Start with a standard report for up to 10 household items.
View Pricing
Start with one assignment
Have a Household Contents File That Needs Research?
Send the information currently available. Item Assist will review the scope, identify any missing details, and confirm pricing before research begins.
Limited-Time Introductory Offer for New Clients
$75total for the first 10 standard household items
$10 for each additional standard item
Submit One Household Contents Assignment
New Client Introductory Offer$75 total for the first 10 standard household items and $10 for each additional standard item. Available to new Item Assist clients for a limited time. Any additional charge is confirmed before work begins.
What to send us
- Contents list or spreadsheet
- Approximate number of items
- Photographs, receipts, brand, model, or serial details when available
- Preferred output format
- Requested turnaround or deadline
Standard assignments are generally completed within 24–48 business hours after Item Assist receives the information required to begin. Assignments are first-come, first-served.
Turnaround may vary based on file size, item complexity, missing information, specialty research, and current assignment volume.
Email
submissions@itemassist.com
Business Hours
Monday–Friday, 8am–6pm EST
Turnaround
Generally 24–48 business hours after required information is received
Rush or specialty work available by quote when accepted
Rush or specialty work available by quote when accepted
Submit a Contents List
Human-reviewed before delivery
Current retail sources
Clear assumptions and confidence notes
No coverage or settlement decisions