Privacy Policy
How Item Assist collects, uses, and protects submission details and contact information.
Effective Date
May 4, 2026
Information We Collect
When you contact Item Assist or submit a contents pricing assignment, we may collect information such as your name, company, email address, phone number, claim number, assignment details, uploaded files, and notes relevant to the requested pricing research.
How We Use Information
We use submitted information to review assignment scope, communicate with adjusters or claim teams, organize item details, perform pricing research, prepare reports, and provide follow-up support related to the request.
How Submission Files Are Handled
Uploaded lists, photos, receipts, spreadsheets, and related claim materials are used only for assignment review, pricing research, documentation support, and related communication. We do not sell submission data or use claim materials for unrelated marketing purposes.
Information Sharing
Item Assist does not sell personal information. Information may be shared only as needed to operate the website, process form submissions, or deliver requested services through trusted service providers that support hosting, email, or file transfer.
Data Retention
We retain submitted information only for as long as reasonably necessary to respond to inquiries, complete requested work, maintain business records, or comply with legal obligations.
Your Choices
If you need to update submitted contact information or have questions about how your information is being used, contact us at submissions@itemassist.com.
Contact
Privacy questions can be directed to submissions@itemassist.com.